Privacy

PRIVACY POLICY: INFORMATION ART. 13 EU REGULATION 679/2016

Regulation concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data (general regulation on data protection)

Knowing and knowing the value of your data, we are particularly attentive to aspects concerning your privacy. For this reason, in our information you will find the methods of managing the site, with reference to your data, and in general the methods adopted in the field of data processing and protection in the performance of our services.

The use of the e-commerce site involves the registration to the same and this, as well as the simple consultation of our site, involves the acquisition, use, cancellation and, more generally, the processing of your personal data. This information is provided only for the Comestero Sistemi SpA e-commerce site and not for other websites that may be consulted by the User / Customer through links on its pages.

HOLDER OF THE TREATMENT

The Data Controller is Comestero Sistemi SpA (hereinafter also the Data Controller) with registered office in Via Bolzano 1 / E – 20871 Vimercate (MB) – Italy, Tel + 39.039.625091- mail: info@comestero.com

DEFINITION AND SOURCE OF YOUR DATA

By “processing” of data we mean any operation or set of operations, carried out with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, registration, organization, structuring, the conservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, cancellation or destruction (Article 4 Paragraph 2 of EU Regulation 679/2016). Entering data for access to this site involves their acquisition for the purposes indicated below. The user is clearly free to choose whether to provide their data by entering them in the appropriate registration forms.

Personal data

Any information relating to an identified or identifiable natural person (data subject). The natural person is considered identifiable who can be identified, directly or indirectly, with particular reference to an identifier such as the name, an identification number, location data, an online identifier or one or more characteristic elements of his physical identity, physiological, genetic, psychic, economic, cultural or social. These data of yours can be used in order to obtain anonymous statistical information on the use of the site, to check its correct functioning and to ascertain any liability in case of offenses committed against the site, the owner or third parties.

Navigation data

The computer systems and software procedures used to operate our website acquire, during their normal operation, some of your personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with a particular person, but which by their very nature could, through processing and association with data held by third parties, allow you to be identified and have the purpose, for our Company, to obtain anonymous statistical information on the use of the site.

Data provided voluntarily by the user (Article 4, Paragraph 1 of EU Regulation 679/2016)

The optional, explicit and voluntary sending of e-mails to the addresses indicated on our site entails the subsequent acquisition of your e-mail address, necessary to respond to your requests, as well as any other personal data of yours included in the communication you sent us. Even the voluntary compilation of the forms on the site involves the acquisition of your data, such as name, surname, address, telephone. You will find specific summary information on the pages of the site prepared for particular services on request.

PROCESSING METHOD, PURPOSE AND DATA STORAGE TIME

Place of processing: European Territory

By “processing” of data we mean any operation or set of operations, carried out with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, registration, organization, structuring, the conservation, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, cancellation or destruction.

Purpose of the processing

Entering your data for registration and use of the site involves their acquisition and processing. You are clearly free to choose whether to provide your data by entering them in the appropriate registration forms. Otherwise we could not help you. So why do we process your data? In general for:

  1. Contractual purpose: view the web pages and use the services offered on the site http://comestero.shop (hereinafter “Site”), including the activation of your personal profile and allow you to place and manage your orders, your deliveries, payment methods and related activities, as well as allow us to provide you with the products, services and / or information you request. Furthermore, to manage activities preliminary to the conclusion of a possible contract with our Company as well as activities related to the execution of the contract itself, such as processing, fiscal, legal, operational and management needs – within the limits established by laws or regulations – necessary operational and administrative activities
  2. Marketing purposes: sending, with automated contact and traditional methods (such as telephone calls with an operator), of promotional and commercial communications relating to services / products offered by the Company or carrying out market studies and statistical analyzes.
  3. Sending newsletters: if requested by you by registering for this service.
  4. Profiling purposes: analysis of your preferences, habits, behaviors or interests in order to guarantee you a personalization of content, products and services, as well as dedicated commercial offers
  5. Operation of the Site: in order to allow you to access and navigate the site, the computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet communication. This information is not collected to be associated with identified interested parties, but which, by its very nature, could, through processing and association with data held by the Company or by third parties, allow users to be identified on the Site.
  6. Legal obligations: to fulfill obligations established by regulations and by applicable national and supranational legislation.
  7. Rights of the owner: if necessary, to ascertain, exercise or defend the rights of the Company in court, also in order to allow the Owner to recover their claims without resorting to a judicial authority.

Retention period of your data

The data will be kept for a period not exceeding that necessary for the purposes for which they were collected or subsequently processed, also based on the applicable legal provisions. In particular, all unnecessary data will be deleted or made anonymous during the cancellation of your user account, with the exception of the data necessary for the Data Controller to comply with specific regulatory and tax obligations, as well as data useful for the protection of the Data Controller in court. These data will be deleted at the same time as the prescription prescribed by current legislation.

YOUR CONSENT

As already specified, the computer systems and software procedures used to operate our website acquire, during their normal operation, some of your personal data communicated by the user or whose transmission is implicit in the use of internet communication protocols. . Consequently, mere access to the site implies the acquisition by us of information and data concerning you. The provision of your data in the registration / registration and / or information request forms is mandatory in order to use the e-commerce site and proceed with the purchase of products, your refusal to provide these data makes it impossible to proceed with activation. of the profile and, therefore, the use of the site. With regard to any commercial or promotional operations or processing in aggregate form for statistical-comparative purposes, however, you will be asked for an express consent when awarding the assignment for the desired service.

HOW WE PROCESS YOUR DATA

As regards the methods of data collection, processing and protection, we are pleased to inform you that the data in our possession are processed in writing and / or on paper, magnetic, electronic or telematic support, with suitable tools. to guarantee the confidentiality and security of the same in accordance with the provisions of EU Regulation 679/2016 (with particular reference to Articles 24, 32 and 35). Only after receiving your explicit consent, your data can be profiled to offer you personalized services (for example dedicated offers, ad hoc information, etc.).

SUBJECTS AUTHORIZED FOR THE PROCESSING

Your data is always processed with lawfulness, correctness, transparency and protection of your privacy and your rights only by personnel directly authorized by the Data Controller, or by the specially appointed Data Processors pursuant to Art. 28 of EU Regulation 679/2016 (list available upon your request).

RECIPIENTS OF YOUR DATA

Yours may be disclosed to third parties who provide the goods / services available on our site as well as to third parties who carry out data analysis activities for statistical purposes and in any case within the limit of the purposes of the processing described above. This communication can be made both to subjects allocated on the national territory, and to subjects allocated abroad in countries belonging to the European Union. In the event that your data must be transferred to subjects in non-EU countries, these subjects always ensure an adequate level of protection. In fact, the transfer can only be made on the basis of adequacy decisions / Standard Contractual Clauses approved by the European Commission. Your data may also be disclosed to third parties in charge of site maintenance under our careful supervision. None of your data acquired from the site will be disclosed.

COOKIE POLICY

This site uses cookies to make its services simple and efficient for users who view the pages of the site. Users viewing the Site will see minimal amounts of information entered in the devices in use, whether they are computers or mobile devices, in small text files called ‘cookies’ saved in the directories used by the User’s web browser. There are various types of cookies, some to make the use of the Site more effective, others to enable certain features.By analyzing them in detail, our cookies allow you to:

➔ memorize the preferences entered
➔ avoid re-entering the same information several times during the visit such as username and password
➔ analyze the use of the services and content provided by the site to optimize the browsing experience and the services offered

TYPES OF COOKIES USED BY THE SITE

Following are the various types of cookies used by the site according to the purpose of use:

TECHNICAL COOKIES
This type of cookie allows the correct functioning of some sections of the Site. They are of two categories: persistent and session: persistent: once the browser is closed they are not destroyed but remain up to a preset expiration date or sessions: they are destroyed every once the browser is closed These cookies, always sent from our domain, are necessary to view the site correctly and in relation to the technical services offered, they will therefore always be used and sent, unless the user changes the settings in his browser (thus invalidating the display of the pages of the site)

ANALYTICAL COOKIES
The cookies in this category are used to collect ANONYMOUS information on the use of the site. The site will use this information in respect of anonymous statistical analysis in order to improve the use of the Site and to make the content more interesting and relevant to the wishes of users. This type of cookie collects anonymous data on user activity and how it arrived on the Site. Analytical cookies are sent from the Site itself or from third-party domains

COOKIES FOR ANALYSIS OF THIRD PARTY SERVICES
These cookies are used in order to collect information on the use of the Site by users in ANONYMOUS form such as: pages visited, time spent, origins of the traffic of origin, geographical origin, age, gender and interests for the purpose of marketing campaigns. . These cookies are sent from third-party domains external to the Site

COOKIES TO INTEGRATE THIRD PARTY PRODUCTS AND SOFTWARE FUNCTIONS
This type of cookie integrates functions developed by third parties within the pages of the Site such as icons and preferences expressed in social networks in order to share the contents of the site or for the use of third-party software services (such as software for generate maps and additional software offering additional services). These cookies are sent from third-party domains and from partner sites that offer their functionality on the pages of the Site

PROFILING COOKIES
These cookies are necessary to create user profiles in order to send advertising messages in line with the preferences expressed by the user within the pages of the Site.

The site, according to current legislation, is not required to seek consent for technical and analytics cookies, as they are necessary to provide the required services. For all other types of cookies, the consent can be expressed by the User with one or more of the following methods:

Through specific configurations of the browser used or the related computer programs used to navigate the pages that make up the Site

➔ By changing the settings in the use of third-party services

Both of these solutions could prevent the user from using or viewing parts of the Site.

Google Analytics
Any Google Analytics cookies, a Web analytics service provided by Google to allow the analysis of the use of the platform by the user, are collected anonymously. For more technical information (https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage).

The information generated by the cookies on the user’s activity on this site is normally transferred and stored on a Google server in the United States. The site also uses GoogleAnalytics for the analysis and creation of profiles of interest for Remarketing purposes (Google Display Network) during advertising campaigns. For this purpose, Google uses cookies (third-party cookies). It is possible to disable the use of cookies by selecting the settings on your browser that allow you to refuse them, however, in this case, it is possible that some functions of the site are no longer available.You can also prevent the collection and processing of the data generated by the cookies on the use of this site (including your IP address) by downloading and installing the following plug-in on your browser. (https://tools.google.com/dlpage/gaoptout?hl=it).

THIRD PARTY WEBSITES AND SERVICES

The site may contain links to other websites that have their own privacy policy which may be different from that adopted by our site and for which we are not responsible.

RIGHTS OF THE INTERESTED PARTIES

As an interested party you have the right at any time to obtain confirmation of the existence or otherwise of your data and to know its content and origin, verify its accuracy or request its integration or updating, or correction, the cancellation or limitation, or to oppose their treatment, to lodge a complaint with the supervisory authority pursuant to Art. 15 of EU Regulation 679/2016. Furthermore, pursuant to Articles 16, 17, 18, 19, 20, 21 and 22 of the same EU Regulation 679/2016, you have the right to request rectification, cancellation (right to be forgotten), limitation of processing, notification in case of rectification or cancellation of personal data or limitation of processing, data portability, transformation into anonymous form or blocking of your data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their treatment. In order to exercise these rights you can contact the Data Controller directly as indicated above.

 

This Privacy Policy may be subject to updates or changes, especially by virtue of the entry into force of any new directives from the competent Authority

Having read the above information, I authorize the processing of my dataYESNO
I also authorize the processing of data for the following purposes:
Marketing activities: sending, with automated contact and traditional methods (such as telephone calls with operator), of promotional and commercial communications relating to services / products offered by the Company or carrying out market studies and statistical analyzesYESNO
Sending newsletters: if requested by you by registering for this service.YESNO
Profiling: analysis of your preferences, habits, behaviors or interests in order to guarantee you a personalization of content, products and services, as well as dedicated commercial offersYESNO